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Personal & Home IDD Customer Services
Personal & Home IDD Services Frequently Asked Questions
Personal & Home IDD Customer Services FAQ
Q: How can I obtain the latest IDD calling rates?
A: You can access our detailed rate information by logging into your IDT1529 Account on this web site.
Q: Where can I find the latest access numbers for making IDD calls with the IDT1529 Global Calling Card overseas?
A: You can find a listing of all our access numbers worldwide by logging into your IDT1529 Account on this web site.
Q: What can I do if I forget my PIN / password of IDT1529 Global Calling Card?
A: You can contact our Customer Services Hotline on 2159-9000 to reset your PIN.
Q: How can I apply for your services?
A: You can apply for our services by simply completing the service application form and return it by the following methods:

Online: Click here to get information, apply on-line or download application forms.

Customer Services: Call 2159-9000 to register
Q: When will I get the IDT1529 online subscription bonus and/or IDT1529 Refer-a-Friend Bonus?
A: You will see your bonus credited to your first IDT1529 invoice, which you can review by logging into your IDT1529 Account on this web site after your next bill is available
 
If you haven’t been able to find the answers to your questions from the FAQs please click the "Email Us" button to email us your question.

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